Frequently asked questions

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πŸ’» FAQ EasyFWD

What is EasyFWD, how does it work, and why should I use it?

EasyFWD is a smart, adaptive solution designed to help prevent screen-related discomfort while fitting seamlessly into the way you work. No constant reminders or forced breaks. EasyFWD steps in when you need it and stays out of the way when you don’t.

By taking your sitting habits into account and suggesting active breaks at the right time, EasyFWD helps you build healthier habits throughout the working day and reduce the risks associated with prolonged sitting and screen work.

You stay in control. You decide how often you want to receive reminders and when you want to take an active break. EasyFWD then learns from your working patterns and automatically adapts. Already moving enough? Then EasyFWD quietly steps into the background.

EasyFWD is more than traditional break software. It’s intelligent support that adapts to you, not the other way around.

In short: the less you notice EasyFWD, the better it’s working.

What are the minimum system requirements for PC?

EasyFWD prevention software is compatible with Microsoft Windows (Windows 2000 and later) with .NET 4.0 Client Profile. An internet connection is also required, as well as a file location with sufficient write permissions. The software works in Citrix, LAN, Terminal Server and similar environments, and can be deployed via the internet, intranet or as a standalone installation.

How do I order EasyFWD?

Ordering EasyFWD is easy. Download EasyFWD and, after downloading, you will receive a confirmation email containing a link and a licence code for the package you have selected.

Do you have any questions about your order? Please feel free to contact us at info@easyfwd.com or by phone on +31 (06) 51 32 63 82.

Is there a maintenance contract?

EasyFWD is offered as a monthly subscription. Patches (minor bug fixes), updates (minor new features) and regular maintenance are generally included as long as the subscription is active. Additional costs may apply for upgrades (larger enhancements) or new versions, but these are always optional.

What is the difference between patches, updates, upgrades and new versions?

Patches – minor adjustments to resolve issues with networks or platforms.
Updates – minor additions of new technical features to improve the software.
Upgrades – larger feature enhancements. These normally involve additional costs, but are optional.
New version – the software has been completely rebuilt. A new version is paid and optional, but please note that if you do not upgrade, uninterrupted operation cannot be guaranteed.

Is EasyFWD available in multiple languages?

Yes. EasyFWD is currently available in Dutch, English, German, French, Spanish, Norwegian, and Swedish. Other languages will be added automatically in the near future.

I see very few interruptions. Is that correct?

Yes, that can be the case, and it is actually a good sign. EasyFWD is adaptive software that takes into account how you work. If you are naturally active and move around enough during your work, you will hardly notice EasyFWD. The less EasyFWD, the better your working style!

If you still feel that you are not getting enough active breaks, check the dashboard to see whether you are in a risk zone. If you are already experiencing complaints, you can work with an expert to set a stricter profile or a maximum number of working hours per day.

What does the vitality meter indicate?

The vitality meter provides insight into your work effort based on your mouse and keyboard usage over the past 30 days. By moving the cursor over the graph, you can get an idea of how you worked each day and why your battery is more or less depleted. An empty battery is a signal that you have been sitting still for a long period of time.

Is setting up active micro-breaks mandatory?

No, setting up active micro-breaks is not mandatory. You decide how often and when you want to receive a break notification. EasyFWD adapts to your work rhythm.

Do I always have to take the active break suggested by EasyFWD?

No. You are always in control. You decide when to take the break, so it fits perfectly into your workflow. It’s a friendly reminder, not an obligation.

Is EasyFWD mandatory for employees?

No, EasyFWD is not mandatory. However, it is a valuable tool that helps employees adopt a healthier and more sustainable way of working. Especially now that more and more employees are experiencing physical and mental health issues, EasyFWD helps identify and prevent prolonged sitting and overexertion at an early stage.

Employees always remain in control of their settings and break times. EasyFWD provides accessible insights and support, making it easier for healthy working to become part of the daily work routine.

What do the vitality meter and batteries tell me?

The batteries show you each day whether you have been sitting for too long at a time and are therefore losing energy. This, in turn, affects the vitality meter, which shows an average of your sitting and working behaviour over the past 20 days.

I want to personalize my EasyFWD. How do I do that?

New in EasyFWD: you can now make the program completely your own! πŸŽ‰

Give EasyFWD a personal touch by choosing a photo that is meaningful to you. Think of a photo of your loved ones, your dog, a great sporting achievement, or simply something that makes you happy. This way, a break becomes more than just a useful interruption: you also get to see something personal on screen that you enjoy.

How does it work?

Open the dashboard and click β€œSettings” in the top navigation menu. There, you can easily upload your favorite photo. From that moment on, your photo will appear in the break preview. Every time EasyFWD lets you know that a break is coming up, you will see your personal image.

A small adjustment, but a big difference in the experience. This way, you can truly make EasyFWD your own and make working with the program even more enjoyable!

πŸ“Š FAQ EasyAnalyse

What is EasyAnalyse?

EasyAnalyse can be linked to EasyFWD prevention software. With EasyAnalyse, you can easily create and send questionnaires, collect responses, generate reports, provide targeted feedback, and better motivate and engage your employees in health and vitality topics.

The key pillars of EasyAnalyse are: looking ahead, repeating, and providing feedback.

πŸ“Š FAQ EasyAnalyse

Are there any additional requirements for using EasyAnalyse?

Only two requirements: you use EasyFWD and have an internet connection. EasyAnalyse works through the browser, so it can be used from any workplace.

Do I need training to use EasyAnalyse?

No, training is not necessary. EasyAnalyse is designed to be easy to learn and use. The help function is based on a practical case that guides you step by step through the optimal use of the software. If you still need support, please feel free to contact us.

πŸ”’ FAQ General

What is a web application?

A web application is an application that you use through your browser. You go to the website and work directly in it, without having to install anything. EasyAnalyse works this way: you enter two codes that give you access to your environment.

What about privacy?

Privacy and data protection are central to EasyFWD and EasyAnalyse. We handle personal data with care and confidentiality and process it in accordance with the applicable GDPR and privacy legislation.

In EasyFWD, you decide which data you want to share, within the settings and agreements available within your organization. Personal data is not shared with third parties without due consideration and is processed only for clearly defined purposes.

The data collected through EasyAnalyse is processed in such a way that individual employees cannot be identified in the reports. This allows the results to be used safely and responsibly to gain insights into vitality and well-being, without focusing on individual employees.

This is how we combine reliable insights with respect for privacy: your data is carefully protected, and privacy is an integral part of EasyFWD and EasyAnalyse from the very foundation.

EasyFWD Version Overview

EasyFWD is continuously being developed and improved. The software has three types of updates:

Patches – minor fixes for network or platform changes (included free of charge).

Updates – minor new features (included free of charge).

Upgrades / new versions – major extensions or completely rebuilt versions (optional, at an additional cost).

For the current version overview, please contact us at info@easyfwd.com.